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Exam Code: 920-803
Exam Name: Nortel (Nortel technology standards and protocol for ip telephony solutions)
One year free update, No help, Full refund!
Total Q&A: 55 Questions and Answers
Last Update: 2014-02-14

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NO.1 To implement VoIP on a customer's IP network, which transport protocol should you use to best meet
the real-time requirement for VoIP, and why?
A. User Datagram Protocol (UDP); It ignores lost packets.
B. Transmission Control Protocol (TCP); It retransmits lost packets.
C. User Datagram Protocol (UDP); The amount of delay time is bounded.
D. Transmission Control Protocol (TCP); The amount of delay time is bounded.
Answer: A

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NO.2 Which CODEC delivers the greatest compression?
A. B. 711
C. D. 723.1
E. F. 726
G. H. 729
I. J. 729A
Answer: C

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NO.3 To achieve the QoS necessary to deliver voice between two points on a Frame Relay network, which
two items are required to guarantee that voice quality is maintained? (Choose two.) Assume that a
Permanent Virtual Circuit (PVC) is available to address converged voice and data.
A. a Variable Bit Rate (VBR) service type
B. a WAN access device that shapes traffic
C. a WAN access device that does NOT fragment voice IP packets
D. a WAN access device that can manage First-In, First-Out (FIFO) queuing
E. a Committed Information Rate (CIR) large enough to address the total peak voice traffic plus a portion
allocated for Best-Effort (BE) data
Answer: BE

Nortel   920-803   920-803

NO.4 A video conference is in progress between two networked locations using gigabit Ethernet. The video
conferencing application is using User Datagram Protocol (UDP) to transport the video and audio data.
Why should UDP be used instead of Transmission Control Protocol (TCP)?
A. TCP CANNOT handle streaming data applications.
B. UDP is better than TCP at seamlessly synchronizing voice and video together.
C. UDP serves as an efficient transport for handling real-time application traffic.
D. UDP uses less bandwidth than TCP in a WAN, but more bandwidth than TCP in a LAN.
Answer: C

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NO.5 Which two CODECs have the least delay (processing or algorithmic)? (Choose two.)
A. B. 711
C. D. 723.1
E. F. 726
G. H. 729
Answer: AE

Nortel exam   920-803   920-803

NO.6 The basic attributes of Real-Time Protocol (RTP) provide for support of applications like voice and
video. Which three attributes of RTP support real-time applications? (Choose three.)
A. Timestamping
B. Packet sequencing
C. Header compression
D. Payload identification
E. Packet retransmission
Answer: ABD

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NO.7 What are two differences between IP, Asynchronous Transfer Mode (ATM) and Frame Relay (FR)?
(Choose two.)
A. ATM has a fixed cell size, but IP and FR do NOT.
B. FR has built in mechanisms within the protocol for QoS.
C. ATM is connectionless, but IP and FR are connection oriented.
D. IP is a Layer 3 protocol, but ATM and FR are Layer 2 protocols.
Answer: AD

Nortel   920-803 demo   920-803

NO.8 How does Real-Time Control Protocol (RTCP), the control protocol of Real-Time Protocol (RTP), assist
RTP in handling packetized voice in an IP telephony environment?
A. Controls the RTP data flows.
B. Identifies sources and provides QoS feedback.
C. Interoperates with Transmission Control Protocol (TCP).
D. Controls the network bandwidth used by RTP data flows.
Answer: B

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Exam Code: 920-337
Exam Name: Nortel (BCM50 Rls.3.0 BCM200/400 Rls.4.0 and BCM450 Rls.1.0 Sales)
One year free update, No help, Full refund!
Total Q&A: 60 Questions and Answers
Last Update: 2014-02-14

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NO.1 A customer has a BCM400 that is performing all IPSec processing using software. They are
concerned about overloading the BCM400 processor with IPSec traffic processing. What is the
maximum number of simultaneous tunnels?
A.12 tunnels
B.16 tunnels
C.24 tunnels
D.30 tunnels
Correct:B

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NO.2 If a 3/5 channel split is configured, which statement about the DS30 resources is true?
A.DS30 2 cannot be used by any module.
B.DS30 7 can be used by any module.
C.DS30 6 and DS30 7 cannot be used by any module.
D.DS30 6 cannot be used by any modules that require two busses.
Correct:D

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NO.3 A new customer already has an ADSL modem supplied by the ISP. The customer requires:
remote access for management a firewall IP telephony VPN Branch Tunneling Which BCM50
model will best address the customer's requirements?
A.BCM50
B.BCM50a
C.BCM50e
D.BCM50i
Correct:C

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NO.4 A customer wants to purchase a BCM50 solution. They need to determine both the number and
type of Media Bay Modules (MBMs) to purchase that will support their extension requirements.
They require support for six analog trunks, 14 digital extensions, two fax machines, and two
single-line phones, and they may eventually add an analog device. Which two MBMs will meet
these requirements? (Choose two.)
A.one ASM 4 MBM
B.one ASM 8 MBM
C.one DSM 16 MBM
D.one 8x16 Combo MBM
Correct:B D

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NO.5 A customer's BCM450 Rls. 1.0 system will be configured with 85 IP telephones and voicemail.
This system will also use over 30 digital telephones. What is required to provide sufficient
resources for this customer?
A.a 2/6 split
B.an expansion chassis
C.additional processor expansion cards (PECs)
D.a capacity expansion card (CEC)
Correct:D

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NO.6 A company plans to implement a BCM solution with BCM Voice Messaging (CallPilot) and
Contact Center enabled. They are in the process of setting up a contact center. Which two items
should be considered when configuring the contact center? (Choose two.)
A.the number of IP trunks available
B.the number of DSP resources available
C.the number of Virtual Device Interface (VDI) channels available
D.the number of voice ports available
Correct:B D

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NO.7 Which component or feature is unique to the BCM450 Rls. 1.0 platform?
A.base function tray
B.eight fax ports
C.music source
D.two LAN ports
Correct:B

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NO.8 Your customer wants to purchase a BCM solution. Their requirements include: two Media Bay
Modules (MBMs) with the capability to add an expansion unit redundant power supplies RAID 1
mirrored hard disks Which configuration meets these requirements?
A.the BCM50e configuration
B.the BCM 200 Redundant Feature Option (RFO) configuration
C.the BCM 400 RFO configuration
D.the BCM 450 Rls. 1.0 Standard configuration
E.the BCM 400 Standard configuration
Correct:C

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NO.9 A network administrator needs to calculate the maximum number of voicemail ports required on
their BCM 450 Rls 1.0 system. Which factor should be considered when making this determination?
A.The range is 0 to 48 ports with the Capacity Expansion Card installed.
B.The range is 0 to 32 ports without the Capacity Expansion Card installed.
C.Each voicemail port requires two media channel resources.
D.Each voicemail port requires two signaling channel resources.
Correct:B

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NO.10 The BCM450 Rls. 1.0 base unit supports 100 IP sets. How many IP sets does the BCM450
support with the Capacity Expansion Card installed?
A.100
B.200
C.300
D.450
Correct:C

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Exam Code: 920-221
Exam Name: Nortel (Nortel Convered Campus ERS Installation and Configuration)
One year free update, No help, Full refund!
Total Q&A: 59 Questions and Answers
Last Update: 2014-02-14

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NO.1 Which two statements are true about Power over Ethernet (PoE)? (Choose two.)
A.PoE requires a significant increase in power capacity.
B.PoE enables cooling systems and load-sharing power supplies.
C.PoE provides increased power, resiliency, and redundancy at low cost.
D.PoE is used to power IP telephones, Web cameras, and access points.
Answer:A D

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NO.2 You can use the User Interface (UI) button on the Ethernet Routing Switch 5500 to temporarily reset a
switch to the default IP address. Which two statements are true about the default IP address set via the UI
button? (Choose two.)
A.The default IP address overrides the IP address currently in use by the switch stack.
B.The default IP address overwrites the onfigured IP address settings that are set via console, Command
Line Interface (CLI), or Web.
C.The default IP address changes if there is a change in the state of the switch, such as if the switch joins
or leaves a stack.
D.The default IP address is saved in NVRAM across resets of the switch/stack.
Answer:A C

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NO.3 You are using the Nortel Network Command Line Interface (NNCLI) to modify a VLAN or a port. Which
NNCLI command mode are you using?
A.Global Configuration Mode
B.Interface Configuration Mode
C.Privileged EXEC Mode
D.Router Configuration Mode
Answer:B

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NO.4 A customer would like to configure an IP address for an existing VLAN on an Ethernet Routing Switch
5510. You use the following Command Line Interface (CLI) command sequence: From the initial CLI
prompt, enter privilege mode, enter config mode, enter config-if mode for the VLAN interface. Enter the
command, "ip address". What information do you enter next?
A.Enter the appropriate IP address of the backup CPU.
B.Enter the appropriate IP address and subnet mask in dotted decimal notation.
C.Enter the appropriate IP address for the out-of-band management port.
D.Enter the appropriate IP address for the in-band management port.
Answer:B

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NO.5 If you do not know the IP address of an Ethernet Routing Switch 5510, how can you upload code?
A.Use Telnet.
B.Use Console Access.
C.Use the Web browser.
D.Use the Java Device Manager.
Answer:B

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Exam Code: 920-804
Exam Name: Nortel (Nortel technology standards and protocols for converged networks)
One year free update, No help, Full refund!
Total Q&A: 72 Questions and Answers
Last Update: 2014-01-23

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NO.1 A customer wants to implement VoIP network in their LAN/WAN environment. Following the network
assessment, you have to make the appropriate recommendations to address network issues that can
cause problems for real-time VoIP traffic. Based on the following, what should be your first
recommendation?
A. Use media shared hubs for LAN connection.
B. Change the CODEC selection for LAN devices only.
C. Put call servers, signaling servers and media gateways on one VLAN.
D. Configure all interfaces to eliminate duplex mismatch and set to auto negotiate.
Answer: D

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NO.2 Click the exhibit button. An organization with a newly deployed VoIP network is complaining of poor
VoIP call quality. Given the following issues that have been reported by the company management: ?VoIP
call quality on the first four Internet Telephones is good during non-peak hours of business. ?VoIP call
quality degrades during the day around 10:00 a.m. and 2:00 p.m. ?VoIP call quality degrades in the
evening hours when more than six Internet Telephones are making calls at the same time. The
organization has sent you a protocol decode of a Real Time Protocol Control Protocol (RTPCP) packet
(see the exhibit). It shows some information about the quality of the VoIP calls during the peak hours.
Which two conclusions should you reach from analyzing this datagram? (Choose two.)
A. This capture is inconclusive and a long-term detailed capture is required.
B. The indication of dropped packets is NOT an issue because the fraction-lost value is zero.
C. Cumulative packets-lost value indicates that the network is dropping VoIP data resulting in lost audio
information.
D. The interarrival-jitter value indicates network issues and the likelihood of delayed audio between
Internet Telephones.
E. The interarrival-jitter value is within typical VoIP functional ranges and does NOT impact Internet
Telephone performance.
Answer: CD

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NO.3 After assessing a customer's network in preparation for a multi-site LAN/WAN VoIP deployment, you
have determined the following: ?Average 5% dropped packets in end to end tests ?Intermittent voice
muting ?Unacceptable delay The customer wishes to upgrade their network and correct these
deficiencies. Suggest one solution that will give the most noticeable improvement and prepare the
network for future growth with the least complexity.
A. Implement an all optical network.
B. Reduce frame size for all packets.
C. Increase LAN/WAN bandwidth by 30%.
D. Implement QoS technique like DiffServ.
Answer: C

Nortel certification   920-804 demo   920-804

NO.4 You are using Net IQ Chariot on a customer's LAN to complete QoS testing with pre-defined data flow
emulation templates. You want to check that the current DiffServ settings will achieve the desired results.
Which parameters will provide you with the required information? (Choose two.)
A. transaction rate
B. network throughput
C. precedence settings
D. resource reservation
Answer: AB

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NO.5 Given the following network information: ?A company with a mixed VoIP and data network is
experiencing bad voice quality with VoIP calls during normal business hours. ?Tests within their LAN
segments warn of excessive jitter, delay, and in some cases packet retransmissions. ?There is a pair of
switches that all traffic converges upon. The link between the two switches is a 100/Full Fast Ethernet
connection that is operating at near maximum capacity for the majority of the day. ?At any given time, the
estimated traffic on the link between the two switches is 200 Mbps. Which two configuration changes will
improve the voice quality of the VoIP calls and prevent possible VoIP issues in the future between these
two switches? (Choose two.)
A. Place a router between the two switches and configure the 100 Mbps links to the two switches with a
higher QoS for VoIP traffic.
B. Prioritize the traffic on the switches to give VoIP improved QoS. Prioritize only the traffic on the
switches to give VoIP calls improved QoS.
C. Provide a larger aggregated bandwidth of 300 Mbps by trunking three interfaces together on the two
switches using Multilink Trunks (MLTs).
D. Purchase two new Layer 2 switches that are capable of gigabit Ethernet to replace the Fast Ethernet
connection with a single gigabit Ethernet connection.
Answer: BC

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NO.6 A company wants its network to be configured and if necessary upgraded to enable it to handle the
addition of VoIP traffic along with other IP data. During the network assessment you identify: ?The core of
the network is a high-speed data center where there is ample bandwidth to support the addition of VoIP
traffic. ?The remote offices that the data center services are all connected via Frame Relay (FR). After
setting up several NetIQ Chariot VoIP endpoints at remote - office locations, you identify the following
issues: ?Excessive delays during peak hours, as much as 200 milliseconds on round trips. ?There are
dropped packets even at low usage rates. ?The jitter across the FR links is excessive when it is greater
than 30 milliseconds. Which two changes should occur before the customer's network is declared VoIP -
ready? (Choose two.)
A. Upgrade the data center to Layer 3 switching.
B. Modify the 802.1p values on the VLANs to reduce the dropped packets to the remote sites.
C. Increase the Committed Information Rate (CIR) to guarantee that enough bandwidth is available to the
remote sites.
D. Implement traffic prioritization for shaping and policing on the routers (data center and remote offices)
to ensure that VoIP traffic is prioritized over non-time-sensitive traffic.
Answer: CD

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NO.7 A customer is planning a new VoIP network based on their existing PBX and corporate network. They
need historical information about calling patterns in order to plan for VoIP traffic. What is the best source
of this type historical information?
A. Operational Measurements from switch
B. Error messages from all networking devices
C. Alarm indications from all networking devices
D. Log reports from switch and all networking devices
Answer: A

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NO.8 Given the following network assessment information: ?At all times of the day there is sufficient
bandwidth between all test points sitting on the LAN drops as well as the remote offices across the WAN
circuits where Internet Telephones will be placed. ?All the call servers, media gateways and signaling
servers are on the same VLAN along with the data network traffic. ?All of the servers are duplicated on
the network to ensure five nines (99.999%) of reliability and call handling. ?There is only one
physical/logical path to each LAN drop and remote office. ?The architecture of the network is in a physical
star topology with all VoIP processing servers at the center of the star, including the duplicate
servers. ?Each of the remote sites were built from the ground up for VoIP and data traffic with NO regard
for any call processing locally. All calls must go back to the campus network. Which three
recommendations should you make to the customer concerning their network to enable it to support VoIP
traffic? (Choose three.)
A. Add data path redundancy to give the network survivability.
B. Ensure that a backup generator sustains the power of all the network equipment.
C. Recommend a re-evaluation to obtain network delay and jitter information to ensure that these
properties are within the appropriate bounds.
D. Segment the call server, media gateway, and signaling server to appropriate VLANs to ensure
signaling traffic is NOT impacted by standard IP data.
Answer: ACD

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NO.9 A company requests that their VoIP network be assessed to determine if some changes can be made
to alleviate bandwidth limitations. Given the following network information: ?The CODEC is G.711. ?Voice
Activity Detection (VAD) is NOT being used. ?The company wants to keep the bandwidth usage on its
Frame Relay (T1/E1 and T3/E3) circuits less than 50% of the overall bandwidth. ?The company will allow
the quality of the intelligible voice to degrade slightly in favor of a significant increase in total number of
calls possible on their circuits. ?They will NOT accept additional packetization delay since their network
is already at the maximum limit of acceptable delay (maximum delay budget) between the Internet
Telephones and the call server. Which configuration change will increase the number of VoIP calls
possible on the company's Frame Relay circuits?
A. Increase the packetization rate from 20 milliseconds to 30 milliseconds and decrease the jitter buffer.
B. Increase the packetization rate from 20 milliseconds to 30 milliseconds to gain approximately 20%
more calls.
C. Change the CODEC to G.729 with the same packetization factor of 20 milliseconds to more than
double the possible calls on the Frame Relay circuits.
D. There is NO way to increase the number of calls possible within the bandwidth restrictions unless they
are willing to re-engineer their network with a larger-bandwidth circuits.
Answer: C

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NO.10 Which statement about the requirements of VoIP network assessments is true?
A. Physical diagrams define the network operating systems that will be tested.
B. Calling patterns define the current peak-period usages of the data networks that will be tested.
C. Physical diagrams define the network-interface speeds, modes, and protocols that will be tested.
D. Calling patterns help determine the potential dates for shutting down the network to perform the
testing.
Answer: C

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Exam Code: 920-470
Exam Name: Nortel (Nortel Converged Office for Comm Svr 1000 Rls5.x Plan and Eng)
One year free update, No help, Full refund!
Total Q&A: 40 Questions and Answers
Last Update: 2014-01-23

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NO.1 Click on the Exhibit button.
In the configuration, the Office Communicator (OC) client has the capability of selecting a voice mail
option.
Which protocol provides the communications between the Office Communicator Server (OCS) 2007 Front
End Server and the Mediation Server?
A.SIP
B.RTP
C.TCP
D.MTLS
Answer: D

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NO.2 Click on the Exhibit button.
An Office Communicator (OC) 2007 user makes a call to an IP telephone user. Both OC 2007 and IP
telephone users are talking with one another.
Which protocol shown in the exhibit provides the communications between the Office Communicator
Server (OCS) Proxy with MCM and the Mediation Server?
A.TCP/SIP
B.RTP
C.sRTP
D.SIP
Answer: D

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NO.3 Which statement most accurately describes the function of the Media Gateway Controller (MGC) card in
a Communication Server (CS) 1000E Rls. 5.0 system with Nortel Converged Office?
A.The MGC supports peripheral cards for TDM services.
B.The MGC provides basic call processing functions for the CS 1000E.
C.The MGC provides a gateway controller for IP media gateways in the CS 1000E.
D.The MGC acts as a Terminal Proxy Server (TPS) or virtual line card for the IP Phones.
Answer: C

Nortel   920-470   920-470   920-470

NO.4 A company is planning to deploy a new Communication Server (CS) 1000E with Nortel Converged
Office. They want to provide media security (SRTP) to encrypt the IP media path to and from all of the
DSP channels.
Which EC Report shows the correct components?
A.-@b$

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Exam Code: 920-260
Exam Name: Nortel (Nortel Secure Router Rls.10.1 Configuration and Management)
One year free update, No help, Full refund!
Total Q&A: 64 Questions and Answers
Last Update: 2014-01-23

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NO.1 Which factor affects the number of QoS classes you can create?
A.router licensing level
B.bandwidth on each T1
C.number of WAN bundles
D.total bandwidth available
Answer:D

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NO.2 Which command delivered from SR/configure/interface/bundle wan/qos/class eng3> will remove VLAN
100 from a traffic class?
A.del_vlan 100
B.no vlan_id 100
C.rem_vlan_id 100
D.delete_vlan_id 100
Answer:D

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NO.3 On a Nortel Secure Router 4134, the QoS operations can be performed on chassis and module
components. The QoS processing functions performed by the Module QoS are listed. Which two
functions are performed in association with the Module QoS egress packet processing? (Choose two.)
A.Class of Service marking
B.traffic shaping
C.flow classification
D.traffic policing
E.scheduling
Answer:B E

Nortel certification training   920-260   920-260 questions

NO.4 Which two different rates of traffic can the Nortel Secure Router QoS classes provide? (Choose two.)
A.Burst Rate
B.Control Rate
C.Balloon Rate
D.Committed Rate
Answer:A D

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NO.5 The Nortel Secure Router 4134 supports performance monitoring and measurement. The feature,
known as SLA, provides performance measurements that include packet loss and round-trip delay. A
maximum number of active measurements can be associated with a single destination. What is the
maximum number of SLA active measurement(s) per destination?
A.1
B.5
C.8
D.16
E.unlimited
Answer:B

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Exam Code: 920-316
Exam Name: Nortel (SCCS/Express/TAPI/Web Client/Agent)
One year free update, No help, Full refund!
Total Q&A: 69 Questions and Answers
Last Update: 2014-01-23

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NO.1 Estimated wait time, position in queue, message option, massage recording and
announcements are all functionality of what type of port?
A. MIRAN port
B. CallPiLot ports
C. Meridian Mail ports
D. Voice Services Card ports
Answer: C

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NO.2 What Windows sub-components are used in the communication exchange between the
Symposium Agent server running IIS, and the agent desktop running internet Explorer?
A. DCOM and MTS
B. HTTP and DCOM
C. LDAP and MTS
D. ODBC and COM
Answer: B

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NO.3 What is the recommended CPU specification for symposium Agent server in stand-alone
versus co-resident mode with TAPI for 100 agents, assuring Windows NT service pak5?
A. SA will only run on a Windows 2000 platform and so cannot be sized in this scenario
B. SA will support 100 active agents in either stand-alone or co-resident mode on a Pentium II
100 Mhz CPU clock speed
C. A Pentium II 400 Mhz CPU clock speed server can only support 100 Active Agents in a
stand-alone mode Symposium Agent server
D. SA will support 100 active agents in either stand alone or co-resident mode but requires a
Pentium III 600 Mhz CPU clock speed
Answer: B

Nortel   920-316 original questions   920-316

NO.4 Select three true statements of comparison of SECC 3.0 to SymposiumCallCenterServer
A. SECC connects to Option 11C Mini
B. Both provide host data exchange (HDX)
C. SECC has an automated scripting agent, SCCS does not
D. SECC is scaled to accommodate about 75% fewer trunks than SCCS
Answer: ACD

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NO.5 Which two are true for using graphical real-time displays with SECC 3.0?
A. The maximum number of GRTDs is ten
B. GRTD must run on a stand-alone PC
C. SECC 3.0 is backward compatible with all versions of GRTD
D. Each GRTD that runs on a client PC uses one of the Supervisor/Realtime sessiosn of the
SECC
Answer: AD

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NO.6 Symposium Agent and TAPI can co-reside on the same server if the agent count does not
exceed which?
A. 500
B. 600
C. 750
D. 1200
Answer: A

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NO.7 For Symposuim Agent (SA) to be fully operational in a Meridian1 or DMS environment,
what key component must be in place to monitor the client lines?
A. TAPI server must be installed to monitor the client lines
B. TAPI server must be installed to monitor the client lines but only if used to monitor or control
Multiple Appearance Directory Number (MADN) lines
C. There are no other requirements outside of Symposium Agent to monitor client lines.
D. There are no other requirements outside of Symposium Agent to monitor client lines.
Answer: B

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NO.8 An enterprise wants to add desktop functionality that is flexible and able to respond to the
different needs of callers based on the skill set the calls is routed into. This mid-sized
organization of 100 agents has the expectation to grow to 150 over the next two years, but
will only accept a low-cost solution. What contact center product provides this flexibility?
A. Symposium Agent with the ability to present the correct screen to the agent based on business
rules
B. Symposium Web Center Portal with the ability to present e-mail, chat, an/or collaboration
screens based on customer requirement
C. Symposium Agent Greeting with its ability, based on skill-set, to customize information for
call presentation
D. Symposium TAPI SP with the ability, based on skillset, to route caller information with the
call delivery at the phoneset
Answer: A

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NO.9 An SECC contact center with 10 Supervisor clients logged in and using the real time
displays would be using how many of the 75 simultaneous real time sessions?
A. 10
B. 20
C. 30
D. 40
Answer: D

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NO.10 Symposium Agent provides enterprises with the ability to add agents in groups and to
purchase licenses incrementally to meet the growth demands of the CTI
screen-pop-enabled agents. What license packages are available to configure?
A. 1, 10, 50, 100, 200, 500
B. 1, 5, 10, 25, 100, 250, 500
C. 1, 5, 10, 50, 100, 200, 300, 500
D. 1, 10, 25, 50, 75, 100, 300, 500
Answer: A

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Exam Code: 920-172
Exam Name: Nortel (NCSS-Nortel Communication Control Toolkit Ris.6.0)
One year free update, No help, Full refund!
Total Q&A: 58 Questions and Answers
Last Update: 2013-12-15

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NO.1 You must configure the Bindings order of the network interface cards using Network Connections from
the Control Panel or My Network Places Properties. What order do the NIC have to be in?
A. The order does not matter.
B. ELAN Subnet first then the Nortel Server Subnet (CLAN) second
C. Nortel Server Subnet (CLAN) first then the ELAN Subnet second
D. Depends on the connection rate of each: the higher rate is listed first.
Answer: C

Nortel   920-172   920-172   920-172

NO.2 Of the following Third Party software which two does Nortel approve to be installed on a Nortel
Communication Control Toolkit server? (Choose two.)
A. AntiVirus
B. FTP Server
C. pcAnywhere
D. Microsoft Office
Answer: AC

Nortel   920-172   920-172   920-172

NO.3 You have been instructed to restore the current NCCT database schema. What is the file that you need
to use to restore the current database schema?
A. EmptyDB.zip
B. NCCT_Empty.zip
C. NCCT_Empty.bak
D. NNCCT_Empty.bak
Answer: D

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NO.4 You have just completed a new install of NCCT Rls. 6.0 and have verified that it is configured properly
and operational. You have just finished backing up the NCCT Database and wish to backup the
Symposium TAPI Database. Which of the following would you do perform the backup?
A. Make copy of the spdb.mdb file located in "C:\\Program Files\\Nortel\\CCT\\TAPI"
B. Make copy of the m1spdb.mdb file located in "C:\\Program Files\\Nortel\\Communication Control
Toolkit\\TAPI"
C. Run NCCT Database Administrator and Select the TAPI Database from the Database Drop Down
Menu then Click Backup.
D. Run NCCT Database Administrator and Browse to the TAPI Database location "C:\\Program
Files\\Nortel\\CCT\\TAPI" then Click Backup.
Answer: B

Nortel test questions   920-172   920-172   920-172

NO.5 You are upgrading to Nortel Communication Control Toolkit Rls. 6.0. TAPI 3.0 is currently running. To
what version of TAPI will you have to upgrade?
A. TAPI 4.1
B. TAPI 4.0
C. TAPI 3.1
D. an upgrade in not needed
Answer: C

Nortel certification   920-172   920-172

NO.6 After you have restored the Symposium TAPI Database. What is the order in which the following
services need to be started?
A. NCCT Data Access Layer Service, NCCT TAPI Connector, NCCT Server Service Telephony Service,
ACDProxy Service
B. NCCT Data Access Layer Service, NCCT TAPI Connector, ACDProxy Service, Telephony
Service,NCCT Server Service
C. Telephony Service, ACDProxy Service, NCCT Data Access Layer Service, NCCT TAPI Connector,
NCCT Server Service.
D. NCCT Server Service, Telephony Service, ACDProxy Service, NCCT Data Access Layer Service,
NCCT TAPI Connector.
Answer: C

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NO.7 You are doing a backup of the NCCT Database after making substantial changes. You are asked to
name your backup. What should you always include in the name of your backups?
A. The version of TAPI.
B. The version of NCCT.
C. The date the backup was made.
D. The name NCCT backup somewhere in the name.
Answer: B

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NO.8 When you install the Communication Control Toolkit server, you must ensure that you have enough
space allocated for the CCT database. What is the minimum and maximum directory size on the default
drive needed to install the NCCT database?
A. minimum of 1 GBytes and maximum size of 2.0 GBytes
B. minimum of 150 MBytes and maximum size of 1.0 GBytes
C. minimum of 68.1 MBytes and maximum size of 2.0 GBytes
D. minimum of 50.7 MBytes and maximum size of 2.1 GBytes
Answer: C

Nortel   920-172   920-172

NO.9 You are upgrading to Nortel Communication Control Toolkit Rls. 6.0. You have a Communications
Server 1000/Meridian 1 with Symposium Call Center with Nortel IVR. Which two of the following Service
Provider Software is installed? (Choose two.)
A. TAPI 3.0
B. TAPI 3.1
C. IPML 2.1
D. IPML 4.0
Answer: BC

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NO.10 The Embedded Local Area Network (ELAN Subnet) is a dedicated Ethernet TCP/IP Local Area
Network (LAN). The Customer Local Area Network (Nortel Server Subnet/CLAN) is the LAN to which
corporate services and resources connect. Which is not a rule for configuring the ELAN Subnet and
Nortel Server Subnet (CLAN)?
A. Configure the ELAN Subnet in the same subnet as the ELNK.
B. Configure the ELAN Subnet in a separate subnet from the Nortel Server Subnet.
C. The ELAN Subnet MAC address must be added before the Nortel Server Subnet MAC address.
D. Configure the ELAN Subnet and Nortel Server Subnet network as either completely separate or
integrated using a router.
Answer: C

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Exam Code: 920-807
Exam Name: Nortel (Nortel Unified Communications Solutions)
One year free update, No help, Full refund!
Total Q&A: 56 Questions and Answers
Last Update: 2013-12-15

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NO.1 When paired with a Communication Server 1000 PBX, the Microsoft Office Communicator client
uses a feature called twinning or dual-forking. What is twinning?
A.a type of conference call
B.two telephones sharing a single extension number
C.telephone set cloning
D.two users sharing an extension number
Correct:B

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NO.2 Which unified communications application, when implemented, can successfully solve the time
value of money business challenge for bank and financial institutions attempting to provide
customers with faster loan approvals?
A.self-service websites enabled with IM chat
B.real-time unified messaging with key loan personnel
C.reservation-less audio conferencing
D.real-time collaboration with key loan personnel
Correct:D

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NO.3 A company has an existing traditional TDM PBX and wishes to implement a unified
communications project. At the present time it is more feasible to add a second VoIP-enabled PBX
into the existing configuration to complete the project rather than replace the existing system. To
make this system work as designed, the company must purchase and configure which other piece
of hardware for this solution?
A.Router
B.IP gateway
C.New telephone sets
D.This solution is not possible
Correct:B

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NO.4 Which critical business application and/or process coupled with unified communication
enablement can provide executive management with real-time financial information/data to make
financially driven business decisions in real-time?
A.customer service (CS)
B.enterprise resource planning (ERP)
C.customer relationship management (CRM)
D.sales force automation (SFA)
Correct:B

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NO.5 A company that is implementing unified communications (UC) has a mobile workforce that
utilizes mobile end point devices such as PDA devices. Which security methodwill be needed to
secure UC dialogue between the PDA devices?
A.Authentication
B.Encryption
C.One time passwords
D.RFID tagging and tracking
Correct:B

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NO.6 Assuming the customer and all of the project team members are located in the same city, which
unified communications enablement application can have the greatest impact on increasing the
gross profit margin for a fixed-fee professional services project with multiple project team
members?
A.Real-time collaboration can provide faster group decision making, streamline project tasks and
deliverables that are shared, and allow the project to be
B.
C.Audio and video conferencing can reduce the travel and expense overhead for fixed-fee professional
services projects when team members must meet for
D.
E.Presence and availability can help increase productivity by identifying which project team members are
reachable to answer immediate questions.
F.IM Chat can provide real-time answers to immediate project questions to enhance productivity for the
project team.
Correct:A

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NO.7 In some cases IP gateways are required in a pure IP PBX environment. Where in the network
would the IP gateway be placed, if one were required?
A.between the IP PBX and the carrier
B.between the IP call server and its associated gateways
C.between the IP PBX and any firewalls
D.an IP gateway is not required in a pure IP PBX solution
Correct:A

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NO.8 Installation of Office Communications Server (OCS) 2007 requires the extension of the active
directory domain services schema so that creation and configuration of objects in the Active
Directory can take place. Which two active directory objects are necessary for OCS 2007 to
operate? (Choose two.)
A.home telephone number
B.session initiation protocol (SIP) URI
C.telephone extension number
D.fully qualified domain name
Correct:B C

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NO.9 Given that several VoIP protocols have been used for communications between end-point
devices, which protocol is versatile enough to act as the signaling protocol for mobile, fixed, and
software-based end-point devices?
A.MGCP
B.SIP
C.H.323
D.SGCP
Correct:B

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NO.10 In an Office Communications Server (OCS) 2007 Enterprise Edition environment, which solution
increases the availability of OCS 2007 services?
A.deployment of a mediation server
B.deployment of an archiving server
C.deployment of edge servers
D.deployment of a load balancing technology with the OCS 2007
Correct:D

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Exam Code: 922-072
Exam Name: Nortel (BCM50 Rls.3.0 BCM200/400 Rls 4.0 BCM 450 Rls. 1.0 Config)
One year free update, No help, Full refund!
Total Q&A: 30 Questions and Answers
Last Update: 2013-12-15

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NO.1 Which Media Bay Module (MBM) can be combined with the G4x16 on the same DS30 bus on a
BCM200/400 system?
A.DTM
B.GATM4
C.GASM8
D.BRI S/T
Answer: B

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NO.2 A customer with a BCM400 has a requirement of one T1, six PSTN analog lines and 12 digital
telephones.
What are the minimum Media Bay Module (MBM) requirements?
A.one DTM and one G8X16B.one BRIM and one GASM8
C.one GATM8 and one G4X16
D.one GATM4 and one DSM16+
Answer: A

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NO.3 Which statement about the BCM450 capacity expansion card (CEC) is true?
A.A BCM450 with a CEC can support a maximum of 300 trunks.
B.You can remove the CEC if the customer capacity needs drop.
C.A BCM450 with a CEC can support a maximum of 130 stations.
D.The CEC is a standard card that comes installed with every BCM450.
Answer: B

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NO.4 What is the maximum number of IP trunks you can have on a BCM450 with a capacity expansion card?
A.48
B.80
C.130
D.300
Answer: C

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NO.5 What is the function of the BCM450 chassis interface board (CIB)?
A.The CIB connects the base function tray to the chassis wiring.
B.The CIB increases IP trunk capacity.
C.The CIB connects the media services card to the media bay modules.
D.The CIB in the BCM450 can be used in a BCM400 main unit.
Answer: A

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Exam Code: 920-260
Exam Name: Nortel (Nortel Secure Router Rls.10.1 Configuration and Management)
One year free update, No help, Full refund!
Total Q&A: 64 Questions and Answers
Last Update: 2013-12-15

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NO.1 Which two different rates of traffic can the Nortel Secure Router QoS classes provide? (Choose two.)
A.Burst Rate
B.Control Rate
C.Balloon Rate
D.Committed Rate
Answer:A D

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NO.2 Which factor affects the number of QoS classes you can create?
A.router licensing level
B.bandwidth on each T1
C.number of WAN bundles
D.total bandwidth available
Answer:D

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NO.3 On a Nortel Secure Router 4134, the QoS operations can be performed on chassis and module
components. The QoS processing functions performed by the Module QoS are listed. Which two
functions are performed in association with the Module QoS egress packet processing? (Choose two.)
A.Class of Service marking
B.traffic shaping
C.flow classification
D.traffic policing
E.scheduling
Answer:B E

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NO.4 The Nortel Secure Router 4134 supports performance monitoring and measurement. The feature,
known as SLA, provides performance measurements that include packet loss and round-trip delay. A
maximum number of active measurements can be associated with a single destination. What is the
maximum number of SLA active measurement(s) per destination?
A.1
B.5
C.8
D.16
E.unlimited
Answer:B

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NO.5 Which command delivered from SR/configure/interface/bundle wan/qos/class eng3> will remove VLAN
100 from a traffic class?
A.del_vlan 100
B.no vlan_id 100
C.rem_vlan_id 100
D.delete_vlan_id 100
Answer:D

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